Shipping and Delivery
All others, enter your zipcode at Checkout to calculate shipping. Surcharges may apply for oversize/overweight packages
- COVID-19 UPDATES:
- Due to global pandemic situation, some products may not be available to ship immediately. Please Check Stock before planning your installation project.
- Lead time for "Backorders", "Special Order" or "Custom Finish/Size" products will be notified via email after receipt of order confirmation.
- "Service Guarantees" remain suspended for all major carriers including USPS, UPS and FedEx.
Important Note: We do not ship oversize/overweight packages outside 48 US states.
For available "Shipping Methods" instructions: click here.
Approximate lead times by brand/manufacturer:
Excludes backorders, special orders and custom finish orders. Contact us to "Check Stock".
Brand Name | Lead Time for "Standard Ground" | Lead Time for "Expedited" Orders must be received by 12:00 Noon EST |
Acorn | 1-2 business days | 0-1 day |
Anne at Home | 2 weeks - custom finish | 2 weeks - custom finish |
Baldwin | 1-2 business days | 0-1 day |
Belvedere | 2-3 business days | 0-1 day |
Belwith | 1-2 business days | 0-1 day |
Bouvet | 2-3 business days | 0-1 day |
Brass Accents | 1-2 weeks - custom finish | 1-2 weeks - custom finish |
Buck Snort | 1 week - custom finish | 1 week - custom finish |
Colonial Brone | 4-6 weeks - custom finish | 4-6 weeks - custom finish |
Deltana | 1-2 business days | 0-1 day |
Better Living | 1-2 business days | 0-1 day |
Dispenser Amenity | 1-2 business days | 0-1 day |
Dreamline | 1-2 business days | 0-1 day |
Emenee *Closed | 2 weeks - custom finish | 2 weeks - custom finish |
Emtek | 1-2 business days | 0-1 day |
Ginger | 1-2 business days | 1-2 Business Day |
Hafele | 1-2 business days | 0-1 day |
Hamilton | call for availability | call for availability |
Jeffrey Alexander | 1-2 business days | 0-1 day |
Hickory Hardware | 1-2 business days | 0-1 day |
Ives | 1-2 business days Custom Size Kickplates: 3 weeks | 0-1 day Custom Size Kickplates: 3 weeks |
Jason Tubs | 2 weeks - custom made | 2 weeks - custom made |
JVJ Hardware | 1-2 business days | 0-1 day |
Kingston Brass | 1-2 business days | 0-1 day |
Laforge | 2-3 business days | 0-1 day |
MNG Hardware | 1-2 business days | 0-1 day |
Myson | 1 week | 1-2 business days |
Notting Hill | 1 day - 2 weeks - custom/hand made | 1 day - 2 weeks - custom/hand made |
Omnia | 1-2 business days | 0-1 day |
Rohl ** Delayed up to 8 weeks | 3 weeks Special Order | 3 weeks |
Rusticware | 1-2 business days | 0-1 day |
Santec | 1-2 weeks - custom finish | 1-2 weeks - custom finish |
Schaub | 1-2 business days | 0-1 day |
Siro | 1-2 business days | 0-1 day |
Smedbo | 1-2 business days | 0-1 day |
Sugatsune | 1-2 business days | 0-1 day |
Top Knobs | 1-2 business days | 0-1 day |
Valli&Valli | 3-5 business days | 1-2 business days |
Waterwood | 1-2 business days | 0-1 day |
Choose Correct Shipping Method ...
- Standard Ground (2-3 weeks):
Available within United States. Why is this method "Slow"?: We consolidate all "Standard Ground" shipments to ship from our central warehouse in PA. If an item is not available in PA warehouse or if your order consists of items from multiple brands, it may delay the shipping time. - Standard UPS or FedEx (4-5 Business Days):
Available within United States. "In-stock" products are shipped within 1-2 business days from order-date. Transit times are generally between 3-5 business days depending on your destination. - Express 1-2 days: Contact us
Due to Covid-19 restrictions, we cannot guarantee express shipments. Please Contact us for available options. - Standard Canada:
Our preferred carrier is USPS which may get delivered to your destination through your local postal service. please contact us for other shipping options. You are responsible for all custom duties and taxes at delivery. - Standard International: Contact us.
Our preferred carrier is USPS which may get delivered to your destination through your local postal service. please contact us for other shipping options. You are responsible for all custom duties and taxes at delivery. - Use your own UPS/FedEx Account:
Complete your order online using one of the above methods, and provide your "UPS" or "FedEx" account in the "Comment" box at Checkout. We will refund you for the shipping charges (less $5 processing fee).
Oversize/Overweight shipments
Additional charges apply for oversize (longer than 72") or overweight (over 15 lbs) packages. We do not ship oversize/overweight packages outside of 48 US states.Small Orders, Multiple Manufacturer's items: Small orders and single orders containing items from multiple manufacturers may take longer than the Standard Ground or Expedited schedule specified above. Although there is no minimum order requirement and no maximum limit of multiple manufacturers' items you can put on one order, we recommend that you place one order per manufacturer's items to expedite delivery. The manufacturer's name is always mentioned on the item page.
Signature on Delivery: A lot of our orders are shipped directly from factory warehouses and may require "Signature on Delivery". If you are unable to receive packages on delivery, it may get returned to our warehouses and you may be charged for restocking fee and shipping charges. Please inform us immediately if you are unable to sign off on packages on delivery, so we may make alternate shipping arrangements. This may delay the shipment by additional 5 business days.
Special Orders, Custom Orders or Backorders: You will be notified of any SPECIAL, CUSTOM, or BACKORDERED items within 2 business days. Such orders are automatically sent to our factory warehouses unless cancelled within 24 hours. Once the order is confirmed by our suppliers it cannot be cancelled.
Cancellations:You may cancel orders, partially or fully (except "Special Order/Custom Finish" items) within 2 hours of order placement, provided the items have not already shipped. "Special Order/Custom Finish" items (if any) may not be cancelled after 2 business days of order placement, and they are non-refundable and non-returnable. We reserve the right to "Cancel" any order for a full refund at our discretion.
Important Note: Home Decor Hardware, Inc. does not take any financial responsibility for delays in shipping whether it is via ground or air shipments or for delays in processing of orders by factory or partner warehouses. Many orders are drop shipped directly from factory warehouses. Some products are custom finished by the factory after the order is received. We advise our customers not to schedule any installation jobs of products ordered until the shipment has arrived at your door-step.