FUNCTIONAL HARDWARE FOR ELEGANT HOMES :: Shop online or Contact Us

Shipping and Delivery

    COVID-19 UPDATES:
  • Due to global pandemic situation, some products may not be available to ship immediately. Please Check Stock before planning your installation project.
  • Lead time for "Backorders", "Special Order" or "Custom Finish/Size" products will be notified via email after receipt of order confirmation.

    CALCULATE SHIPPING COST: Enter your Zip Code in the Shipping and Tax Calculator box at the "Shopping Cart" or "Checkout" page, and click Apply button to calculate Shipping & Tax charges.

    FREE FREIGHT: Orders $999 & up.

    For available "Shipping Methods" instructions: click here.

    Approximate lead times by brand/manufacturer:
    Excludes backorders, special orders and custom finish orders. Contact us to "Check Stock".

    Brand NameLead Time for "Standard Ground"Lead Time for "Expedited"
    Orders must be received by 12:00 Noon EST
    Acorn1-2 business days0-1 day
    Anne at Home2 weeks - custom finish2 weeks - custom finish
    Baldwin1-2 business days0-1 day
    Belvedere2-3 business days0-1 day
    Belwith1-2 business days0-1 day
    Bouvet2-3 business days0-1 day
    Brass Accents1-2 weeks - custom finish1-2 weeks - custom finish
    Buck Snort1 week - custom finish1 week - custom finish
    Colonial Brone4-6 weeks - custom finish4-6 weeks - custom finish
    Deltana1-2 business days0-1 day
    Better Living1-2 business days0-1 day
    Dispenser Amenity1-2 business days0-1 day
    Dreamline1-2 business days0-1 day
    Emenee *Closed2 weeks - custom finish2 weeks - custom finish
    Emtek1-2 business days0-1 day
    Ginger1-2 business days1-2 Business Day
    Hafele1-2 business days0-1 day
    Hamiltoncall for availabilitycall for availability
    Jeffrey Alexander1-2 business days0-1 day
    Hickory Hardware1-2 business days0-1 day
    Ives1-2 business days
    Custom Size Kickplates: 3 weeks
    0-1 day
    Custom Size Kickplates: 3 weeks
    Jason Tubs2 weeks - custom made2 weeks - custom made
    JVJ Hardware1-2 business days0-1 day
    Kingston Brass1-2 business days0-1 day
    Laforge2-3 business days0-1 day
    MNG Hardware1-2 business days0-1 day
    Myson1 week1-2 business days
    Notting Hill1 day - 2 weeks - custom/hand made1 day - 2 weeks - custom/hand made
    Omnia1-2 business days0-1 day
    Rohl ** Delayed up to 8 weeks3 weeks
    Special Order
    3 weeks
    Rusticware1-2 business days0-1 day
    Santec1-2 weeks - custom finish1-2 weeks - custom finish
    Schaub1-2 business days0-1 day
    Siro1-2 business days0-1 day
    Smedbo1-2 business days0-1 day
    Sugatsune1-2 business days0-1 day
    Top Knobs1-2 business days0-1 day
    Valli&Valli3-5 business days1-2 business days
    Waterwood1-2 business days0-1 day


    Oversize/Overweight shipments outside 48 US states:
    We do not ship packages (containing one or more ordered items) larger than 72" (length+width+height) or heavier than 50 lbs to destinations outside of 48 contiguous US states. Please contact us for alternate arrangements.




    Choose Correct Shipping Method ...

    • US Postal Service (10-14 days):
      "In-stock" products will be shipped within 3-7 business days from order-date. Transit time may vary depending on your destination zip code. If you cannot receive US Mail service, please select "UPS or FedEx" service.

    • UPS or Fedex Ground (4-5 days):
      Available within 48 US States. "In-stock" products will be shipped within 1-3 business days from order-date. Transit times are generally between 4-5 business days.

    • Express 1-2 days: Temporarily Disabled
      Contact us immediately after submitting your order.

    • Standard Canada: Temporarily Disabled
      Our preferred carrier is USPS which may get delivered to your destination through your local postal service. please contact us for other shipping options. You are responsible for all custom duties and taxes at delivery.

    • Standard International: Temporarily Disabled
      Our preferred carrier is USPS which may get delivered to your destination through your local postal service. please contact us for other shipping options. You are responsible for all custom duties and taxes at delivery.

    • Use your own UPS/FedEx Account: Temporarily Disabled
      Complete your order online using one of the above methods, and provide your "UPS" or "FedEx" account in the "Comment" box at Checkout. We will refund you for the shipping charges (less $3 processing fee).

      Small Orders, Multiple Manufacturer's items: Small orders and single orders containing items from multiple manufacturers may take longer than the Standard Ground or Expedited schedule specified above. Although there is no minimum order requirement and no maximum limit of multiple manufacturers' items you can put on one order, we recommend that you place one order per manufacturer's items to expedite delivery. The manufacturer's name is always mentioned on the item page.

      Signature on Delivery: A lot of our orders are shipped directly from factory warehouses and may require "Signature on Delivery". If you are unable to receive packages on delivery, it may get returned to our warehouses and you may be charged for restocking fee and shipping charges. Please inform us immediately if you are unable to sign off on packages on delivery, so we may make alternate shipping arrangements. This may delay the shipment by additional 5 business days.

      Special Orders, Custom Orders or Backorders: You will be notified of any SPECIAL, CUSTOM, or BACKORDERED items within 2 business days. Such orders are automatically sent to our factory warehouses unless cancelled within 24 hours. Once the order is confirmed by our suppliers it cannot be cancelled.

      Cancellations:You may cancel orders, partially or fully (except "Special Order/Custom Finish" items) within 2 hours of order placement, provided the items have not already shipped. "Special Order/Custom Finish" items (if any) may not be cancelled after 2 business days of order placement, and they are non-refundable and non-returnable. We reserve the right to "Cancel" any order for a full refund at our discretion.

      Important Note: Home Decor Hardware, Inc. does not take any financial responsibility for delays in shipping whether it is via ground or air shipments or for delays in processing of orders by factory or partner warehouses. Many orders are drop shipped directly from factory warehouses. Some products are custom finished by the factory after the order is received. We advise our customers not to schedule any installation jobs of products ordered until the shipment has arrived at your door-step.

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